Website purchase refund requests
For a Angle Capture purchase processed through Square, contact info@anglecapture.com with the subject “Angle Capture refund request.” Include your account email, purchase date, and receipt or transaction reference, along with the reason for your request. Do not send complete card details or your password.
We review website refund requests individually, including duplicate charges, billing errors, and problems accessing purchased features. A request does not guarantee approval. Any refund rights required by applicable law remain available. Refunds that are approved are returned through the original payment method, subject to payment-provider processing times.
Apple purchase refunds
For an Apple-billed Angle Capture purchase, request a refund directly from Apple at reportaproblem.apple.com. Apple decides and processes those requests under its policies. A website refund request cannot reverse an Apple charge.
Refunds and cancellation are separate
Requesting a refund does not necessarily stop future renewals. Follow the cancellation instructions if you also want to stop future charges. A refund or payment reversal can remove the associated paid access.
Trials and duplicate subscriptions
Before subscribing, check whether you already have an active Apple or website subscription. If you believe you were charged twice, include both receipts when contacting support; Apple-billed refunds must still be requested from Apple.